You can reach us by phone at the following times: Thursday from 15:00 to 18:00, Friday from 12:00 to 17:00 and Saturday from 10:00 to 14:00. If you call us, you are calling our showroom. Please be aware that we are a small team and may be looking after one customer at a time. We will do our best to call you back as soon as possible if this is the case.

+41 44 482 00 17

Send us an e-mail and we will reply within 24 hours on working days. If you have a question about our products, a delivery or just a general inquiry, please email us using the contact form below.

We also have a chat function available Monday to Friday from 10:00 to 18:00 and Saturdays from 10:00 to 14:00. If you leave us a message and we are not there, you will receive a reply by email. We run the chat ourselves and you will always chat with one of us as we only have certain basic order status questions automated.

If you want to exchange or return something, please follow the instructions here.

For warranty claims, please click here.

General or other questions can be emailed to support@gnlfootwear.com.