EXCHANNGE & RETURN POLICY

Your satisfaction is our priority and we hope that your order has met your expectations. If, however, you change your mind about any product/s you ordered from GnL, we gladly accept returns within 14 days of the original invoice date for an exchange or refund.

You can exchange or return goods purchased on our Site by completing and enclosing the Returns Form.

Please note that you will be required to arrange and pay for the goods to be returned to us. In the case of exchanges, we can only process like for like exchanges for a different color or size of the SAME STYLE. For refunds, we will refund the value of the goods only.

You may return goods and receive an exchange or refund providing that the goods have not been worn, damaged, washed or altered. We cannot exchange or refund items of which you have not taken reasonable care.

Before returning your merchandise, please contact us for the correct return address. This will vary depending on what region/country you are in. Returns can only be processed if sent to the proper address! 

Return form

 

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